• Sign up for our newsletter and enjoy 10% off your first online order!
  • Free shipping on orders over €200 (incl. VAT) within mainland France.
  • Pay in 3 interest-free installments with Alma on orders of €200 or more in France and nearby European countries.

Privacy policy

PREAMBLE

Alix D. Reynis SARL

A limited liability company (SARL) with share capital of €14,320
Registered office: 22 rue Jacob, 75006 Paris – France
Paris Trade and Companies Register (R.C.S.) 903 549 194
VAT number: FR57530378264

Our customer service team is available at the following address: help@alixdreynis.com

Alix D. Reynis has set out in these General Terms and Conditions of Sale the terms and conditions governing the sale of its products for Customer orders placed through its website: www.alixdreynis.com

Article 1. – Protection of personal data and consent

In accordance with the French Data Protection Act (loi Informatique et Libertés) of January 6, 1978 and the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679), you have the right to query, access, modify, object to, erase, restrict the processing of, port and withdraw consent regarding your personal data.

By accepting these provisions and placing an order on our website www.alixdreynis.com, you consent to our collecting and using your personal data to perform the sales contract and to manage deliveries, invoicing and customer service.

Article 2. – Marketing communications and prospecting

By entering your email address on our website, you will receive emails containing information and promotional offers about products published by the seller.

You can unsubscribe and withdraw your consent at any time. To do so, simply click on the unsubscribe link at the end of our emails, or contact us by email at help@alixdreynis.com or by registered letter with acknowledgment of receipt at the following address:

Alix D. Reynis
22 rue Jacob
75006 Paris
FRANCE

Article 3. – Browsing data, cookies and analytics tools

We monitor traffic on our website and use tools such as Google Analytics for this purpose.

The data collected through these cookies or tracking tools is used to measure audience, improve your browsing experience and optimize our services. In accordance with the recommendations of the CNIL (the French data protection authority), you can accept, refuse or configure these non-essential cookies at any time using the cookie banner on our website.

Article 4. – Data retention period

Your personal data is kept only for as long as strictly necessary for the purposes for which it was collected:

  • Order and invoicing data: kept for the duration of the business relationship, then archived in accordance with legal and tax obligations (10 years).
  • Marketing data (newsletter): kept until you unsubscribe, or for a maximum of 3 years from the last marketing contact.
  • Cookies and trackers: kept for a maximum of 13 months in accordance with legal guidelines.

Article 5. – Data recipients and processors

Your data is intended exclusively for the internal departments of Alix D. Reynis SARL.

To process your orders, some data is shared with trusted processors and partners:

  • Our secure payment providers (VISA, MasterCard, American Express, Apple Pay, PayPal, Alma).
  • Our logistics and shipping providers, for preparing and delivering your parcels (including Mérigous / Colissimo).
  • Our technical providers (web hosting, marketing email tools, Google Analytics).

Your data is never sold or transferred to third parties for commercial purposes.

Article 6. – Right to lodge a complaint with the CNIL

If, after contacting us at help@alixdreynis.com, you believe that your rights regarding your personal data have not been respected, you have the right to lodge a complaint with the French supervisory authority:

Commission Nationale de l'Informatique et des Libertés (CNIL) – 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07, France (www.cnil.fr).